We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing Face Rock Creamery, you agree to the terms outlined here.

We collect information you provide directly, such as your name, email address, and shipping details when you place an order or contact us. We also automatically collect certain data through cookies and analytics tools to improve your shopping experience and understand how visitors use our site.

Your information is used to process orders, respond to inquiries, send updates about your purchase, and enhance our website functionality. We do not sell your personal data to third parties. We share information only with trusted service providers who assist us in operating our business, and we require them to maintain confidentiality.

We implement industry-standard security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete your personal information. Contact us with any privacy concerns or requests. We may update this policy periodically, and changes will be posted on this page with an updated effective date.

California Privacy Rights

If you are a California resident, California law may provide you with certain rights regarding your personal information.

Subject to applicable exceptions and limitations, California residents may have the right to:

• Know or access the categories and specific pieces of personal information we collect, use, disclose, or otherwise process.
• Delete personal information that we collect from you, subject to certain exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit certain uses and disclosures of sensitive personal information, where applicable.
• Non-discrimination for exercising privacy rights.

These rights are subject to applicable legal limitations and exceptions.

Right to Know

You may request information about the personal information we have collected about you, including the categories of personal information collected, the purposes for collecting it, the categories of sources from which it was collected, and the categories of third parties to whom it has been disclosed, sold, or shared, as applicable.

Right to Delete

You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you.

Right to Opt Out

If our practices constitute a “sale” or “sharing” of personal information under California law, you may have the right to opt out.

You may submit an opt-out request by contacting us using the information provided below or by using any applicable privacy preference mechanism provided on our website.

Right to Limit Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses and disclosures of sensitive personal information to purposes permitted by California law.

How to Exercise Your California Privacy Rights

To exercise any applicable California privacy right, you may contact us at:

Email: info@facerockcreamery.com

We may need to verify your identity before completing certain requests. The information we request to verify your identity will depend on the nature of your request and the sensitivity of the information involved.

You may also authorize another person to submit a request on your behalf where permitted by applicable law. We may require appropriate verification of the authorized agent and your authorization.

We will generally respond to verified consumer requests within the time period required by applicable law.

 Personal Information We Collect and Disclose

The categories of personal information we may collect and disclose depend on how you interact with our Services.

These categories may include:

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.